PRODUCTION AGENT SYSTEMS
Architecture and implementation of tool-calling agents for document processing, structured extraction and workflows with human review.
Staff Engineer · Head of Data & AI
STAFF-LEVEL ENGINEERING
FOR PRODUCTION AI.
Architecture, implementation and technical direction for agent systems, RAG, evaluation, observability and data infrastructure at scale.
$ whoami
Álvaro Correa
Staff Engineer · Head of Data & AI at TaxDown [ VIEW EXPERIENCE ] $ focus
Agent systems · RAG · Evaluation & observability · Data infrastructure [ VIEW EXPERTISE ] $ engagements
Architecture reviews · Technical advisory · Hands-on implementation [ DISCUSS A PROJECT ] Production track record
Selected metrics from AI systems deployed at TaxDown.
2M+CUSTOMER LLM INTERACTIONS
~3MAUTOMATED SUPPORT MESSAGES · 2026 YTD
~96%HUMAN-AUDITED ACCURACY
~80%CSAT
Areas of expertise
AGENT SYSTEMS, EVALUATION,
DATA AND SAFETY.
EVALUATION & OBSERVABILITY
Evaluation datasets, tracing and production audits to measure accuracy, detect regressions and prioritize improvements.
DATA & RETRIEVAL SYSTEMS
Data platforms, retrieval pipelines and context layers that connect AI systems to operational data.
GUARDRAILS & HUMAN REVIEW
Escalation rules, fallback paths and operational controls for regulated workflows.
Selected work
ADRI: AN AGENT SYSTEM FOR TAX OPERATIONS.
At TaxDown, where I lead Data & AI, I built Adri to process tax documents, update returns, diagnose filing errors and send selected cases to human reviewers.